ESR for MagSafe Automotive Mount, Foldable Dashboard/Tesla Magnetic Automotive Mount,Tesla Touchscreen Automotive Cellphone Holder Mount, Magnetic Cellphone Holder for Automotive, for iPhone 16/15/14/13/12, S25, Charging Not Supported

Good product, even better customer care team.
I purchased the car mount about 8 weeks ago. It was easy to install, the adhesive is strong, and the MagSafe magnet is firm yet one can still release the iPhone when needed with little fuss. I believe it’s a solid product, and I can see myself using it for a long time to come. But like many things in life, nothing is perfect. About six weeks into using it, the nut (which allows the MagSafe mount to stay fixed facing a particular direction) cracked and eventually completely broke. This rendered my mount almost useless. I immediately reached out to ESR to ask for a replacement nut. Not only did they respond quickly, they merely asked for photos of the damage, and then shipped out a replacement. Not a replacement nut, but a brand new mount. Diana, the customer care service member I dealt with was wonderful, and she kept her word. ESR’s product is good, and their customer care team is even better.

Great design -Killer magnet too strong
I’m invested in a halo lock MagSafe magnet for my iPhone case and love it. So I decided to try their ESR halo lock dash mount. So far I love its quality, design , flexible mounting options and positions and Straightforward instructions. Now for the magnet . Let’s just say the magnet holding power for the phone is killer! It’s actually a little too strong for my liking. You have to pull it extremely hard on the phone to release the phone from the magnet. I find myself having to push down on the mount body while pulling hard in the phone. Basically a quick one handed grab of your phone while a NOT possible. It requires a bit too much effort. And depending on the temperature and what surface it’s mounted to, I can see the suction cup pulling free or even the locking arm being tested. Although I’m happy I’m sure my phone won’t fall off the mount when going over harsh road conditions, I wish there was a happy middle ESR could find with its magnet strength. I like to be able to reach in to the vehicle and quickly grab my phone so this isn’t really possible with this magnet. As seen in my photos I have it mounted in my commercial work vehicle so I needed to ensure the magnet would hold over bumpy trips. I’m happy so far other than the crazy magnet strength and not a deal breaker for me. I am happy with ESR products so far and will continue to buy them.1- update. Regarding the overly strong magnet. Today I went to take my phone from the mount and due to the extremely strong magnet it actually pulled the halo lock MagSafe adhesive add on magnet off my case. Today was warmer than it has been in a while so I assume it softened the adhesive on my case and that’s what made it easy for the too strong magnet to pull it free. I may have to return this mountUpdate: seller was outstanding in helping me with the issue that I disliked about their product. They made it right and I couldn’t ask for better customer service. They went above and beyond and communication was outstanding. Although this item didn’t work for me I purchased ESR products before and will continue to do so.2 update- this seller has made every accommodation to satisfy me and help me find one of their other products that better suit my needs. Don’t hesitate to use this seller and their products.

Super Strong Hold, Mobile & Windscreen, very effective and highly recommended productOnly con is its little pricey

Acabo de instalar el ESR HaloLock en el salpicadero de mi coche y las primeras impresiones no pueden ser mejores.Nada más abrir la caja ya se percibe la calidad y la buena presentación.En cuanto a la construcción del producto se ve robusto en todos los aspectos; es de material plástico pero se percibe especialmente duradero.La fijación se consigue mediante una ventosa la cual contiene un adhesivo par ser fijado al salpicadero de o al parabrisas de ru vehículo.Señalar que el adhesivo de la ventosa permite que el artículo sea reposicionable, es decir, lo puedes quitar varias veces y, tras una limpieza del mismo, volver a fijarlo nuevamente y mantener su adherencia.Imagino que esto se irá deteriorando si se reposiciona muchas veces.Presenta 3 puntos de móviles, para conseguir ajustarlo a la posición deseada en cada caso.Por otro lado, el poder de sujeción del sistema MagSafe es impresionante. Cuesta incluso quitar el iPhone del soporte, por tanto, miedo ninguno a que tu iPhone se caiga del mismo con los movimientos del vehículo, por muy bruscos que estos sean. Lo he puesto a prueba y no hay manera de que el iPhone se caiga. En este aspecto; NO HE PROBADO OTRO IGUAL.Algo que tendré que valorar con el tiempo, es el poder de sujeción al salpicadero, y es que en mi caso, el salpicadero de mi vehículo es de una superficie rugosa, y en el anuncio especifica que esta superficie no es apta para este producto. De momento está perfecto y no se mueve lo más mínimo pero he preferido correr el riesgo puesto que en el parabrisas me parece demasiado invasivo para la visibilidad a la hora de conducir.Conclusión, recomiendo claramente su compra. Es un producto top que cumple sobradamente con lo que promete. Esperemos que con el paso del tiempo mi opinión no cambie al respecto.Ya he comprado varios productos de esta marca y no defrauda. Cualquiera de ellos cumple claramente las expectativas.